At Automac, we are firmly committed to protecting the privacy of our customers and those who sample Automac services. Automac is the sole owner of the information collected on this site. We will not share, sell, or otherwise distribute the financial or personal information of our customers, or those who otherwise provide personal information to sample our products and services, to any other persons or organizations in any way other than what is disclosed in this document.
This privacy statement discloses the privacy practices for http://www.automac.co.za/. If you any have questions or concerns regarding this statement, you should first contact us via our contact page. In accordance with COPPA, Automac does not, at any time, knowingly collect information from, or market our products or services to, children under the age of 13.
All financial and personal information collected by Automac is held in the strictest confidentiality. Any information, such as email, billing and shipping addresses, and other contact information – submitted via a purchase form, registration form, download form, newsletter subscription or online application service – remains the sole property of Automac. This information is used to help us process such items as service provision, payment and to send registration information to our customers.
Furthermore, any third party personally-identifiable information, submitted on your behalf by an outside party (e.g. in the case of a "email-a-friend" feature, or a gift purchase) is treated with the same care as primary information.
If, at any time, Automac wishes to use your personally identifiable information in a manner different from that stated at the time of collection, we will notify you via email. It is entirely at your discretion whether or not we may use your information in this different manner. In addition, if Automac makes any material changes in our privacy practices that do not affect user information already stored in our database, we will post a prominent notice on our website, notifying users of the change. In some cases when we post the notice we will also email those users who have opted to receive communications from us, notifying them of the changes in our privacy practices.
There are also instances when Automac will use a "cookie" in order to track website usage. These cookies do not collect personal information and are usually terminated once customers leave the site. These cookies record the time of your visit, the date, the "referring" page that brought you to our site, and the IP address that your ISP has assigned to your computer at the time of your visit. This anonymous information is used to assist us in refining our websites to create a better user experience.
To further protect the privacy of our customers, access to information by our employees is restricted within the company. Only select employees with an absolute need to use that information – in order to better serve customers – are able to view any personal details submitted.
From time to time, Automac will request more specific information about our customers. This is done in the form of surveys and is completely voluntary. The information gathered in these surveys helps us determine who our customer base is and what their needs are. By compiling this data, we can work to improve customer experiences with the company.
Personal information provided by customers, or those who sample Automac products or services, is sometimes used to contact individuals regarding new information about our services. Anyone contacted by us with services/product information can request to be removed from further updates at any time.
Overall, we at Automac strive to treat our customers as each one of us would like to be treated. We value our privacy and we value yours too. It is our goal to make your experience with Automac a safe and positive one.